Terms and Conditions

These Terms and Conditions govern access to avto-korea.com and all orders placed with ASIA LINE, trading as AVTO KOREA.

1. Scope and Acceptance

These Terms apply to website visitors, registered customers, consumers, workshops, resellers, wholesalers, and other business customers using AVTO KOREA.

A customer must have the legal capacity and authority required to enter into a purchase contract. A person ordering on behalf of a company confirms that they are authorized to bind that company.

Additional written conditions may apply to wholesale orders, freight shipments, special sourcing requests, or individually negotiated transactions. Where agreed in writing, those specific conditions will apply together with these Terms.

2. Products and Part Compatibility

AVTO KOREA supplies new genuine Korean automotive parts, accessories, service tools, assemblies, and export-order products sourced through manufacturers, distributors, warehouses, and authorized supply networks in South Korea.

AVTO KOREA does not provide guaranteed VIN-based compatibility confirmation unless such confirmation is expressly provided in writing for the specific order.

Product photographs may be representative. Packaging, labels, minor design details, manufacturer supersessions, and country-specific markings may change without altering the essential function of the product.

The customer is not responsible where AVTO KOREA supplies a product with a different OEM part number from the number confirmed in the accepted order, except where a documented superseding number was approved by the customer.

3. Product Information and Availability

We make reasonable efforts to maintain accurate product descriptions, prices, photographs, specifications, and availability information. However, manufacturer information, warehouse availability, and supplier conditions may change without advance notice.

Displaying a product on the website does not guarantee immediate physical stock. A product may be available from stock, available to order, subject to export sourcing, temporarily unavailable, discontinued, or replaced by a manufacturer supersession.

All sourcing, preparation, and delivery periods are estimates and not guaranteed completion or arrival dates.

4. Prices and Currency

Product prices are displayed in the currency selected on the website. Currency conversions may be approximate and may differ from the final exchange rate applied by the customer's bank, payment provider, or card issuer.

Unless expressly stated, product and shipping prices do not include destination-country import duties, taxes, customs clearance charges, brokerage fees, storage charges, or similar costs.

AVTO KOREA may correct an obvious pricing, calculation, or technical error before accepting or processing an order. The customer will be informed and may confirm the corrected order or receive a refund of any amount already paid for the affected item.

5. Payment

Available payment methods may include:

• Bank transfer;
• Wise payment, where available;
• Credit or debit card payment processed through Stripe.

Payment options may vary according to the order value, destination, currency, product type, and customer location.

An order will not enter sourcing or preparation until the required payment has been received and verified, unless different written terms have been agreed.

The customer is responsible for bank charges, intermediary fees, currency-conversion charges, and other payment-provider costs unless expressly stated otherwise.

6. Order Submission and Acceptance

Submission of an order constitutes an offer by the customer to purchase the selected products under these Terms.

An automatic order confirmation acknowledges that the website has received the order. It does not necessarily confirm final availability or acceptance.

The purchase contract is confirmed when AVTO KOREA verifies the order, payment, product availability, and applicable shipping conditions.

AVTO KOREA may request additional information where required to verify payment, prevent fraud, confirm export conditions, calculate freight, or resolve inconsistencies in the order.

7. Unavailable and Discontinued Products

If a product becomes unavailable, discontinued, restricted for export, or otherwise impossible to supply after payment, the customer will be notified.

Where appropriate, the customer may be offered:

• A manufacturer-approved superseding part number;
• A suitable alternative product, subject to customer approval;
• Removal of the unavailable item from the order;
• A refund for the unavailable item.

An alternative or superseding product will not be supplied without customer approval where it materially differs from the item ordered.

8. Shipping and Delivery

Orders are shipped from the Republic of Korea using postal, courier, express, cargo, or freight services appropriate to the shipment.

Shipping charges and available services depend on the destination, package dimensions, shipment weight, product type, declared value, carrier availability, and special handling requirements.

International shipping time begins after sourcing, preparation, packaging, and export processing have been completed.

Detailed shipping conditions are available in our Shipping and Delivery Policy .

9. Customs, Duties, and Import Requirements

The recipient is responsible for destination-country customs clearance, import duties, taxes, brokerage fees, storage charges, permits, certifications, and other import-related costs unless expressly included in the written order terms.

Customers are responsible for confirming that the ordered products may legally be imported into the destination country.

AVTO KOREA is not responsible for delays caused by customs inspections, import restrictions, missing recipient documents, unpaid destination charges, or incorrect delivery information supplied by the customer, except where responsibility cannot legally be excluded.

10. Order Changes and Cancellations

Customers should contact AVTO KOREA as soon as possible when requesting an order change or cancellation.

A change or cancellation may not be possible after sourcing has begun, a manufacturer or supplier order has been submitted, packaging has been completed, or the shipment has been dispatched.

Special-order, individually sourced, custom-manufactured, programmed, cut, painted, or otherwise personalized products may be subject to cancellation restrictions where permitted by applicable law and where the restriction was disclosed before purchase.

Nothing in these Terms limits a cancellation or withdrawal right that cannot lawfully be excluded.

11. Returns and Refunds

Return requests must be submitted before sending a product back. Products returned without authorization may be refused or delayed during processing.

Return eligibility depends on the reason for return, product condition, packaging, time elapsed since delivery, order type, and applicable mandatory consumer law.

Products should remain unused, uninstalled, unprogrammed, undamaged, complete, and in their original packaging unless the return concerns a defect, incorrect shipment, or another circumstance protected by law.

Electrical or electronic classification alone does not automatically remove any mandatory legal return or remedy rights. However, products that have been installed, connected, programmed, damaged, contaminated, or altered may be ineligible for a discretionary return.

Approved refunds are generally issued through the original payment method. Processing time may depend on the bank, payment provider, currency, and transaction method.

Complete conditions are available in our Return and Refund Policy .

12. Incorrect, Missing, or Damaged Shipments

Customers should inspect the shipment promptly after delivery and contact AVTO KOREA as soon as reasonably possible if an item is missing, visibly damaged, or different from the confirmed order.

The customer may be asked to provide photographs of the product, manufacturer label, OEM part number, outer packaging, internal packaging, shipping label, and visible damage.

Original packaging and shipping materials should be retained until the claim has been reviewed. This assists with carrier, warehouse, and supplier investigations.

13. Installation and Product Use

Automotive parts must be inspected and installed by a suitably qualified professional using the correct procedures, equipment, specifications, and safety precautions.

AVTO KOREA is not responsible for damage resulting from incorrect installation, improper diagnosis, modification, misuse, racing, unauthorized programming, failure to follow manufacturer instructions, or continued use after a defect becomes apparent.

Installation, diagnostic, towing, storage, vehicle downtime, and labor costs are not included in the product price and are not reimbursed unless expressly agreed in writing or required by applicable law.

14. Warranty

Manufacturer or supplier warranty coverage may apply to certain products. The applicable terms, duration, documentation requirements, and available remedies may vary by product, manufacturer, destination, and sales channel.

A warranty claim may require photographs, diagnostic records, installation invoices, vehicle information, fault codes, and return of the product for inspection.

Warranty coverage does not normally include ordinary wear, incorrect installation, external damage, contamination, accidents, misuse, unauthorized modification, or use outside the manufacturer's intended application.

15. Limitation of Liability

To the maximum extent permitted by applicable law, AVTO KOREA will not be liable for indirect, incidental, special, or consequential loss, including lost profit, lost business, loss of use, or vehicle downtime.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, supply of a materially different product, or any liability or consumer right that cannot lawfully be excluded.

16. Intellectual Property

Original website text, layout, graphics, databases, and other content created for AVTO KOREA are owned by or licensed to ASIA LINE and may not be reproduced or commercially used without authorization.

Manufacturer names, trademarks, logos, OEM part numbers, product images, and technical references remain the property of their respective owners. They are used for product identification and informational purposes.

Their use does not imply dealership status, manufacturer authorization, sponsorship, or affiliation unless expressly stated and documented.

17. Privacy and Electronic Communications

Personal information is processed for purposes including account administration, order processing, payment verification, customer support, fraud prevention, customs documentation, delivery, and legal compliance.

Customers are responsible for providing accurate contact and delivery information and for keeping their account credentials secure.

Order confirmations, payment notices, availability updates, shipping information, and other transaction-related messages may be sent electronically.

18. Events Outside Reasonable Control

AVTO KOREA is not responsible for delay or failure caused by events outside its reasonable control, including natural disasters, severe weather, war, civil disturbance, sanctions, export restrictions, government action, customs disruption, carrier interruption, labor disputes, cyber incidents, supplier interruption, epidemic, or infrastructure failure.

Where such an event occurs, performance may be suspended for the duration of the disruption. AVTO KOREA will take reasonable steps to communicate material delays and identify an appropriate solution.

19. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Korea.

This provision does not remove mandatory consumer protections that may apply under the law of the customer's place of residence.

Customers should first contact AVTO KOREA and provide relevant order details so that the parties can attempt to resolve the matter directly. Unresolved disputes will be handled by the competent authority or court determined under applicable law.

20. Changes to These Terms

AVTO KOREA may update these Terms to reflect changes in services, payment methods, shipping arrangements, operational requirements, or applicable law.

The version displayed at the time an order is accepted will generally apply to that order unless a change is required by law or separately agreed with the customer.

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Last updated: 23 July 2026